Empowering Consumers to Make Informed Remodeling Decisions
Brought to you by the Professional Remodeling Collective
At the Professional Remodeling Collective, we are committed to protecting consumers and promoting trust within the remodeling industry. Whether residential or commercial, remodeling projects represent a significant investment—and consumers deserve the knowledge and tools to navigate those decisions confidently.
Why Consumer Awareness Matters
Home improvement and construction services have ranked among the top three consumer complaint categories for over a decade, according to national consumer protection agencies. Common issues include poor workmanship, projects left unfinished, unlicensed contractors, and deceptive billing practices.
Following major storms, “storm chasing” contractors often exploit disaster-impacted communities. These transient crews may offer quick repairs, demand large upfront payments, and disappear before completing the work—or never show up again. Sadly, stories of homeowners losing thousands to fraudulent contractors are far too common.
The Cost of Choosing the Wrong Contractor
Beyond the financial risks, hiring the wrong contractor can impact your home’s sustainability, safety, and resale value. A rushed or poorly executed remodel can lead to long-term damage, increased energy use, or even code violations. That’s why it’s critical to interview potential contractors, verify credentials, and insist on a clear contract before starting any project.
How We Support Consumer Protection
The Professional Remodeling Collective helps consumers make informed choices through a variety of trusted resources:
- Remodel KC Guide – Our comprehensive consumer guide outlines what to expect during a remodel, how to hire a professional, and key red flags to watch for.
- Consumer Webinars – Free virtual events that equip homeowners and property managers with practical tips and expert insights.
- Remodeling Ethics Standards – Our professional members commit to ethical practices, transparency, and consumer-first values.
- Consumer Awareness Website – An always-available resource built to answer your questions, provide checklists, and help you feel confident at every step.
Consumer education isn’t just an initiative—it’s a core part of our mission. At the Professional Remodeling Collective, we believe an empowered consumer leads to a better industry and community we serve. We’re proud to stand beside you with tools, programming, and professionals you can trust.